Thursday, December 10, 2009

An open letter to online shoppers everywhere...

BUT, especially the ones that shop with me. :)

Dear Customer,
Thank you so much for putting your trust in me. I will do all that is possible to make sure your order arrives in great condition as fast as possible. But there are a few things you could do to help the process along.
  • PLEASE include your REAL phone number on your order. I WILL NOT call you multiple times during dinner, or sell your number to the evil telemarketing fairies. I hate them too. BUT, once in a while, we have a simple question on the expiration date of your credit card or need to know if you are in Apt 12 or Apt. 20.
  • PLEASE if you DON'T include your real phone number CHECK YOUR EMAIL...OFTEN. Sometimes we really do have a question that can be cleared up with just a few strokes.
  • IF you must send something back, PLEASE include your NAME and your ORDER NUMBER. Strangely, I have no magical powers to figure out who sent the package back ESPECIALLY when the return address is NOT the name we sent it to. Yes we have more than 3 customers.

That's not too hard now is it???

Oh yeah, Merry Christmas!

Love, Me.

4 comments:

Amanda said...

Someone's got a case of Shippin' Fever.

Sharon said...

Oh dear - the "joys" of customer service.

Sometimes us customers just ain't too bright. We think everyone can read our mind ;0

Marni said...

You don't have magical powers?!? Huh.

Anonymous said...

This rant RoCkS!!